Contact information

CONTACT INFORMATION

WooloraPets is operated by Zhihua Li (李智华), an individual seller based in China. All products are handmade to order.

Business address: No. 13 Xinkai Hutong, Beijia Village Zhengding County, Shijiazhuang City Hebei Province 050800 China

Email: felixharrison.trade@gmail.com 

WhatsApp: +86 180 3291 8577

Customer service hours: Monday to Friday We reply to all enquiries within 2 business days.

Please contact us by email or WhatsApp for questions about orders, custom requests, production status, shipping, returns, or refunds. The address above is our registered business address and is not a returns address. If a return is required, we will send you the correct return address in writing after approving the request.